{"id":2084,"date":"2012-04-07T01:25:15","date_gmt":"2012-04-06T23:25:15","guid":{"rendered":"http:\/\/www.veneziacamp.org\/?p=2084"},"modified":"2012-04-07T01:25:15","modified_gmt":"2012-04-06T23:25:15","slug":"crm-2-0","status":"publish","type":"post","link":"https:\/\/www.veneziacamp.org\/wordpress\/crm-2-0\/","title":{"rendered":"CRM 2.0"},"content":{"rendered":"<p><a href=\"http:\/\/www.veneziacamp.org\/wordpress\/wp-content\/uploads\/2012\/04\/crm.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-2086\" title=\"crm\" src=\"http:\/\/www.veneziacamp.org\/wordpress\/wp-content\/uploads\/2012\/04\/crm.jpg\" alt=\"\" width=\"300\" height=\"200\" \/><\/a>Una volta la chiamavano \u201cassistenza\u201d o \u201csupporto\u201d ed era un obbligo noioso per un\u2019azienda. Oggi il Customer Relation Management \u00e8 diventata un\u2019opportunit\u00e0, uno strumento di marketing importante e per alcuni un nuovo business. Oggi l\u2019azienda \u00e8 un progetto dove bisogna conquistare la fiducia dei propri utenti per renderli \u201cambasciatori\u201d del proprio brand nell\u2019ottica della collaborazione. Un altro step per l\u2019Impresa 2.0.<!--more--><br \/>\n<em>Simone Corami \u00e8\u00a0Vicepresidente di NE Digitale, blogger, alterna l\u2019attivit\u00e0 di consulente strategico di marketing e comunicazione a quella di sceneggiatore. Ricercatore indipendente, co-fondatore dei progetti Techmex, \u00a0Moviecamp, \u00a0e di altre iniziative con al centro il mondo del web 2.0. @psymonic<\/em><\/p>\n<div id=\"__ss_12328686\" style=\"width: 510px;\"><strong style=\"display: block; margin: 12px 0 4px;\"><a title=\"Crm 2.0 come leva di marketing\" href=\"http:\/\/www.slideshare.net\/74simone\/crm-20-come-leva-di-marketing-12328686\" target=\"_blank\">Crm 2.0 come leva di marketing<\/a><\/strong> <object id=\"__sse12328686\" width=\"510\" height=\"426\" classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/download.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=6,0,40,0\"><param name=\"allowFullScreen\" value=\"true\" \/><param name=\"allowScriptAccess\" value=\"always\" \/><param name=\"wmode\" value=\"transparent\" \/><param name=\"src\" value=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=crm2-0comelevadimarketing-120409153213-phpapp02&amp;stripped_title=crm-20-come-leva-di-marketing-12328686&amp;userName=74simone\" \/><param name=\"allowscriptaccess\" value=\"always\" \/><param name=\"allowfullscreen\" value=\"true\" \/><embed id=\"__sse12328686\" width=\"510\" height=\"426\" type=\"application\/x-shockwave-flash\" src=\"http:\/\/static.slidesharecdn.com\/swf\/ssplayer2.swf?doc=crm2-0comelevadimarketing-120409153213-phpapp02&amp;stripped_title=crm-20-come-leva-di-marketing-12328686&amp;userName=74simone\" allowFullScreen=\"true\" allowScriptAccess=\"always\" wmode=\"transparent\" allowscriptaccess=\"always\" allowfullscreen=\"true\" \/><\/object><\/p>\n<div style=\"padding: 5px 0 12px;\">View more <a href=\"http:\/\/www.slideshare.net\/\" target=\"_blank\">presentations<\/a> from <a href=\"http:\/\/www.slideshare.net\/74simone\" target=\"_blank\">Simone Corami<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Una volta la chiamavano \u201cassistenza\u201d o \u201csupporto\u201d ed era un obbligo noioso per un\u2019azienda. Oggi il Customer Relation Management \u00e8 diventata un\u2019opportunit\u00e0, uno strumento di marketing importante e per alcuni un nuovo business. Oggi l\u2019azienda \u00e8 un progetto dove bisogna &hellip; <a href=\"https:\/\/www.veneziacamp.org\/wordpress\/crm-2-0\/\">Continua a leggere<span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17],"tags":[],"class_list":["post-2084","post","type-post","status-publish","format-standard","hentry","category-veneziacamp"],"_links":{"self":[{"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/posts\/2084","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/comments?post=2084"}],"version-history":[{"count":0,"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/posts\/2084\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/media?parent=2084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/categories?post=2084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.veneziacamp.org\/wordpress\/wp-json\/wp\/v2\/tags?post=2084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}